Our team is looking for a highly skilled call center customer service manager who can motivate sales and service supervisors to achieve department goals and champion their teams to deliver specific results for our clients.
This leadership position is responsible for daily operations and opportunities to improve conversion, efficiencies, and customer service levels, deliver specific sales objectives and support the call center in all facets.
Candidates for this role should be experienced, highly organized, enjoy working with people, and possess a strong work ethic. A background in call center operations management is required, and customer service, technical support, or back-office experience is preferred.
This is a full-time, Remote position
Our Call Center Supervisor provides accurate, efficient, and customer-focused service. You will supervise a team of about 10-15 Customer Service Specialists as you direct and support workflow processes and follow up on employees' productivity while ensuring the achievement of established service levels. Customer interactions and transactions will range from basic to moderately complex. Ensures policies and procedures are enforced.
You Will
You Have
You’ll Love
(OPEN FOR CUSTOMER SERVICE)
A Trainer is an experienced educator. Your abilities to convey a message should only be surpassed by a deep knowledge of your field. Organizational skills and a positive attitude are important qualities that you have to possess.
The goal is to promote efficiency and competitive advantage by developing the skills of personnel.
You will provide complete training to share your expertise in ways that motivate others.
This is an open-dated apprenticeship. The selected candidate will be work under the supervision of the training department and will directly report to the BFD's training manger; your work hours will include: 4-hours (training team) and 4-hours (from your respective department-team).
Be part of our T3 Program (Train the trainer program). Benefits include:
- Hands on training in creating Training materials using Canva Slides
- Hands on training in creating and Editing Training tutorial videos
- Mastery of Blossom Flower and Delivery's Customer Service Processes
- Training and classroom management and department coordination
About the Role
Enhancing the competencies of individual employees by designing and conducting training programs that will boost employees' workplace performance in alliance with the company’s core values.
Creating, drafting and executing the training needs assessments, designing and delivering curriculum and learning materials and managing all phases of training interventions.
Identifying the training needs by evaluating strengths and weaknesses.
Familiarity with the new and current software programs including experience and performance testing.
Translating requirements into training that will groom employees for the next step of their career path.
Building an annual training program and preparing teaching plans.
Creating, developing and overseeing the production of classroom handouts, instructional materials, aids and manuals.
Directing structured learning experiences and monitoring their quality results.
Facilitating new hire orientation and delivering training courses.
Assessing training effectiveness to ensure incorporation of taught skills and techniques into employees' work behavior.
Annual evaluation of ongoing programs to ensure that they reflect any changes.
Monitoring of employee’s performance and response to training and conducting evaluations to identify areas of improvement.
About you
(Preferred but not required): At least 2-3 years of hands-on experience as a trainer in a corporate or call center/bpo setting.
BSc/BA in business, HR, finance, education, information technology or relevant field.
(Preferred but not required): Certification from talent and training associations is a plus.
(Preferred but not required): Proficient in Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel), Canva and instructional and e-learning software.
Experience with technologies and best practices for instructional manuals and teaching platforms.
Understanding of effective teaching methodologies and tools.
Strong project management skills with the ability to supervise multiple projects.
Excellent leadership, team building, and management skills.
Excellent verbal and written communication skills.
Good interpersonal skills and communication with all levels of management.
ABOUT THE ROLE
o Evaluate Blossom Flower and Delivery agent’s performance by extensive evaluation of call recording and following the guidelines and processes of the Quality Assurance Department
o Has the ability to discuss the Quality guidelines and goals of Blossom Flower and Delivery
o Have strong organizational and interpretation skills and attention to details
o Dedicated to improving the customer experience and the voice of the customer
o Develop quality assurance standards and company processes
o Ensure to meet customer’s expectations and demand
TECHNICAL QUALIFICATION AND REQUIREMENTS
JOB COMPETENCY
COMPENSATION PACKAGE: $3.50 per hour rate plus prorated 13th month pay bonus
HIRING PROCESS: ONLINE APPLICATION -> ONLINE ASSESSMENT -> INITIAL INTERVIEW -> FINAL INTERVIEW
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APPLY and get scheduled for a job interview!
Lime Vizio Inc Gifting brands are seeking a talented Graphic Designer to join its fast-paced remote marketing team. You will help in supporting the marketing initiatives across our three brands: Blossom Flower Delivery, Sunny Flower Delivery, and Gift On Schedule. We are looking for someone that has a strong understanding of layout, typography, and color theory. It’s imperative that the candidate has solid experience with digital design.
Duties:
Collaborate with Marketing Managers to design and create a wide variety of digital assets for all marketing campaigns (Websites, Social Media, Email Marketing, Display Advertising, and others)
Effectively manage the logistics of day to day projects so they are on time and on strategy
Basic editing and sizing of product photography for use on websites and print
Recommend and implement updates to the design style guide to ensure delivery of consistent, on-brand design principles
Creative A/B testing and consolidation of test results
Maintain and organize assets and photography collections for brands
Research and keep current with new trends in digital design practices
Other projects as assigned
Required Skills and Abilities:
5+ years of design experience or you should be super talented
Portfolio submission required for consideration
BA/BS degree in Marketing, Visual Communication, Graphic Arts/Design, or another related field
Required proficiency in Adobe Creative Suite - Indesign, Illustrator, Photoshop for both Mac and PC
Proficiency in Microsoft Office applications
Strong attention to detail
Highly collaborative and welcomes constructive criticism – ability to take feedback and improve the design
execution
The diverse range of design skills, styles, and techniques with strong attention to visual details
Solid design, artistic, and layout skills to make effective use of colors, fonts, and imagery
Ability to multi-task in a fast-paced environment and manage multiple projects simultaneously
Work well independently or collaboratively with a team with minimal supervision
Strong communication and interpersonal skills – open, friendly, and positive attitude
Flexible and adaptable with changing priorities
HTML/CSS and basic sandbox work area knowledge a plus
Digital/Motion Graphic/Video Editing Background experience a plus
Illustration and drawing skills are a plus
Retouching Skills and photo manipulation skills are a plus SALARY: Negotiable Depending on experience LOCATION: Remote TIME: We are working Nationwide in the US, but you would work in Pacific Time Zone (Los Angeles Time)
We would be happy to see in our team a talented Email Marketing Specialist who is able to manage time well with an eye toward detail and flawless execution. This person will be responsible not only for Email Marketing Technical set-up but also for the execution of email campaigns according to the set goals.
We are sure you will love working with us because we are really awesome guys!
Responsibilities:
Ensure smooth processes of Email Marketing using different relevant tools;
Work with an email deliverability expert to improve Brands(Capsules);
Work across multi-channel marketing group on robust and comprehensive lifecycle Email and
Web Marketing strategies;
Test and set ESP providers, gathering statistics from all resources and maintaining infrastructure
in working conditions, analyzing the collected statistics;
Work deeply with Automations(Workflows) to achieve the best engagement on the Brands;
Aggregate data from different marketing channels (social, email, and media);
Introduce innovations in the field of marketing to achieve productive indicators in this field
Fully cover logic of working with re-engagement campaigns;
Improve Company plans by global and deep analysis of Company and Products;
specifically building requirements for list segmentation, workflows, funnels, and triggered events;
WHAT IT MEANS TO BE PART OF OUR TEAM:
1. Your professional and personal development:
Multinational and intercultural experience;
Corporate library;
A world-class team to work with;
Growth opportunities;
Cutting-edge frameworks and technologies;
2. Well-being:
Competitive salary;
Bonuses accordingly to the policy;
Work-life balance;
3. Working environment:
Cozy Virtual office
Remote work
Adequate teammates;
If you are a creative, “out-of-the-box thinker” and ambitious enough to make a difference in such a large-scale international business, we will be glad to work with you on building our products and reaching tremendous peaks together!
A Network & Server Admin at Blossom Flowers will have an essential role in administering and managing the company’s local area network and cloud-based hostings.
The Network & Server Admin will require troubleshooting, cloud hosting related technical issues, in addition to providing hardware and software support and solutions to employees as well as clients. It also requires a good understanding of Linux.
Required Skills
Good to Have
Responsibilities
A Front-End Engineer at Blossom Flowers will be an integral part of our development team as we work on the design, development, and maintenance of customized websites and related web applications.
A Front-End Engineer at Rubico will require an understanding of project requirements and specifications, good logical and troubleshooting skills, and a strong knowledge of HTML5, CSS3, JavaScript. The Front-End Engineer should also be creative.
A Project Coordinator at Blossom Flowers IT will get to communicate with CEO and CTO and use a highly-organized and structured approach towards coordinating with developers to create customized websites and related applications.
The Project Coordinator will require excellent time management and communication skills, as he/she collaborates with clients and internal teams to deliver results on deadlines. Project Coordinator responsibilities include working closely with the CEO and CTO to prepare comprehensive action plans, including resources, timeframes, and budgets for projects.
Good to Have
A Software Engineer – PHP at Blossom Flowers will require an understanding of project requirements and specifications, strong logical and troubleshooting skills, and coordinating with co-developers to create customized websites and web applications.
The Software Engineer – PHP will need to be a good learner, problem solver, enthusiastic person who can analyze the problem for a solution.
A WordPress Developer at Blossom Flowers will be responsible for developing and maintaining web applications and dynamic websites using WordPress.
A WordPress Developer will require a strong understanding of industry trends and content management systems. Able to create attractive and user-friendly websites according to client specifications. Strong experience with responsive and adaptive design.
Good to Have
A UI-UX Designer at Blossom Flowers would be responsible for coming up with creative solutions and innovative ideas along with working on creating user interfaces and enhancing the user experience per custom requirements.
The UI-UX Designer will require experience with design software and wireframe tools.
UI/UX Designer responsibilities include gathering user requirements, designing graphic elements, and building navigation components.
Required Skills
Required Skills
Sr. Full Stack .Net Developer
Requirements
Required Experience
Duties and responsibilities
Required Experience
The Director of Customer Service will direct and oversee the organization’s customer service operations.
What you will do:
Who you are:
Join our Lime Vizio organization as HR Director and partner with a group of senior leaders and their organizations providing strategic support and helping lead LimeVizio's unique approach to leadership, people development, and organizational design and culture in a fast-growing and dynamic private company.
We are looking for talented people who are passionate about optimization of talent and are aligned with and can balance our Lime Vizio values to “take the long view” and “get stuff done”.
You Will
You Have
You’ll Love
The Product Manager will be responsible for interacting with business and technical stakeholders to translate the strategic direction into designs, with considerations for market best practices and competitive experiences within eCommerce. You will be responsible for considering all aspects and guiding the team to the outcomes that best serve our customers and Limevizio. You will make judgments and recommendations based on data, analysis, and knowledge. You will then ensure the proper translation of the vision, design, intended experience, and market value to the IT team.
This Job is a mix between Product and Project Manager who will be leading 4 developers
You Will
You Have
You’ll Love
We are looking for a Technical Lead who can take over the management of the development team and the translation of the founders' wish lists into the IT language.
The project is a flower delivery aggregator in the USA and Canada.
In this position, the person will lead the developers, who are now working on their own.
The team consists of 4 Indians. They will have to manage or hire a new team.
Who are we waiting for?
A person who can put things in order, establish processes and turn IT chaos into a structure.
Tasks:
Candidate Expectations:
The work is completely remote.
Payment in $ with negotiable amount remuneration.
Who are we waiting for?
We are looking for a detail-oriented person who can
keep, monitor and manage multiple financial data
Tasks:
Candidate Expectations:
The work is completely remote, Full-time, and working under Pacific US timezone (Local Los Angeles time) from 6am to 3pm
Hourly pay: $3