HRM SAAS

Inbound Sales / Order Takers


Description

Company Description

Lime Vizio Inc is a premier floral and gifting company, delivering flowers since 2010.


LIME VIZIO has a tradition of excellence in flower delivery, and today we are one of the largest and most trusted online floral and gift retailers in the US and Canada. LIME VIZIO takes pride in being a leader in quality, innovation, artistry, and dependability. That tradition of innovation and forward-thinking has grown LIME VIZIO into a gifting powerhouse, with a family of brands that includes Blossom Flowers, Sunny Flowers, and Gift on Schedule. Our entrepreneurial culture and unwavering commitment to our people create a dynamic work environment that celebrates collaboration, quality, superior service, and constant innovation.


LIME VIZIO is an e-commerce technology company focused on providing product development and services support on multiple processes, domains, and technologies..


ABOUT THE ROLE


As a Sales Representative, you are the principal point of contact between a business and its customers. Sales reps ensure current customers have the right products and services, identify new markets and customer leads, and pitch prospective customers. In many ways, the company's face, sales representatives may do everything from answering phones to monitoring the competition, all while maintaining good customer relations and pursuing new sales opportunities.


 

·      Managing Sales but not limited to the following:


o   Taking Orders

o   Create appropriate tasks if needs further checking

o   Upselling (Offering a higher price arrangement & offering add-ons)

o   Answer & resolve basic CS calls (update info, check order status, update special instructions)

o For Funeral Orders: Sales agents are also responsible for searching for the obituary of the visitation/service time of the deceased.


 


TECHNICAL QUALIFICATION AND REQUIREMENTS


  • DESKTOP/LAPTOP: i3 or i5 with at least 8 GB RAM and above 2.0 GHz CP
  • USB TYPE Headset with Noise Cancellation feature.
  • Wired Internet Connection with at least a minimum of 10mbps for the Internet download speed.

 


 

JOB COMPETENCY


  • High School graduates with 1-year of experience in the Customer Service Field is a must.
  • Must be amenable to a graveyard with a rotating schedule
  • Ability to excel in a fast-paced, agile environment critical thinking and strong problem-solving skills
  • Ability to adapt quickly to change, think on your feet, communicate positively, and work proactively
  • Excellent communications skills – written and verbal and ability to handle all interactions with internal and external clients or customers with professionalism
  • Could type at least 30 words per minute
  • Any candidate who has previous SUPPORT AND CUSTOMER SERVICE experience is preferred.

 


SALARY: $3 per hour



BENEFIT:  Prorated 13th-month pay and performance incentives which processes and procedures and structure will be discussed during training. 


HIRING PROCESS:  ONLINE APPLICATION -> ONLINE ASSESSMENT -> INITIAL INTERVIEW -> FINAL INTERVIEW



Click APPLY and get scheduled for a job interview!

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